Legal
Plixie Refund and Cancellation Policy
Effective date: September 23, 2026
This policy applies to Plixie subscriptions bought on getplixie.com. Paddle.com is our merchant of record and processes every payment and refund.
14-day money-back guarantee
If you're not happy with Plixie, ask for a refund within 14 days of any charge and we'll refund that charge in full. No questions asked.
This covers the first charge after your trial, every monthly or annual renewal, and any other Plixie payment.
How to ask for a refund
Use our refund request form, or contact Paddle through paddle.net. If the form isn't working, email makinna@opsdesigner.com. Refunds go back to your original payment method, usually within 5–10 business days depending on your bank. A refunded payment ends paid access for that period for everyone in your household.
Cancel any time
You can cancel your trial or subscription at any time from the Billing page in Plixie or from the link in your Paddle receipt.
- During the trial: cancel before the trial ends and you won't be charged.
- After you've paid: your plan won't renew, and your household keeps access until the end of the period you've paid for.
Deleting the app or leaving a household doesn't cancel a subscription. Use Billing or email us.
Your legal rights
This policy doesn't limit any refund or cancellation right you have under the law where you live.
Contact
OpsDesigner d/b/a Plixie
Tennessee, United States
makinna@opsdesigner.com